Why can't I cancel my reservation?

You can cancel a reservation in the MINDBODY® app by selecting your visit from the My Schedule screen, then tapping the Cancel button at the bottom.

If you're asked to call the business in order to cancel, this means the business does not allow online cancellations for your service. You'll need to speak to the business directly to discuss what options they can offer you.

Click here to learn more about cancellations in the MINDBODY app.


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