How do I review a class or appointment?

The MINDBODY® app allows you to leave ratings and reviews for the services you attend with local businesses. When your scheduled class ends, a notification will pop up and ask you to share your experience with the MINDBODY community.

Don't have time to leave a review while at the business? Just pull up the My Schedule screen and you can rate all of your past classes from the comfort of home. You can also review your appointments from this screen.

Enabling Ratings and Reviews

You'll need to enable notifications on your phone to receive the Ratings and Reviews popup. You can still review classes with this setting disabled, but only from the My Schedule screen—see the Reviewing a past class section below.

  1. Tap the Menu icon at the top left corner of your screen.
  2. Select Settings from the main menu.
  3. Under Options, tap Notifications.
  4. Tap Reviews; reviews are enabled when the switch is slid to the right and orange.

Back to top

Reviewing a past class or appointment

If you dismiss the review notification at the end of class, or choose not to enable notifications at all, you can still review the classes you attend. You can even review past classes you signed up for in the studio, or through a web browser. This works for appointments too!

  1. Tap the Menu icon at the top left corner of your screen.
  2. Select Schedule from the main menu.
  3. Select the History tab, then tap Rate & Review for the desired service.
  4. Choose a rating (required), leave a review (optional), and tap Submit.

Back to top


ADDITIONAL RESOURCES

Powered by Zendesk